Frequently asked questions

How long does delivery take?

Do you ship worldwide?

Can I track my order?

Is my order handmade on demand?

Are all pieces genuinely handmade?

Why do colours vary slightly between pieces?

What does 'Limited' mean on a product?

What is your return policy?

How do I care for a silk Bandhani saree?

My item arrived damaged. What do I do?

How much does the artisan receive from my purchase?

Can I commission a custom piece?